The video will show the step by step procedure of installing the Rinnai Infinity A Series PCB Board. Please be guided accordingly
Keeping the packaging up to the side make sure you keep the manual so you can give it to the client later on and place the unit on flat surface where you can work comfortably.
Use a Philips screw driver and remove 4 screws holding the front panel on. There is one on each corner.
Unpack the PCB board, be careful with it because it’s electronic, you’ll see that there are 5 ports that we will be connecting. They are all in a different shape.
Find 5 different wires on the unit that you will be connecting and notice that there is a pin at the bottom of the board that locks the PCB into the unit itself.
Find the correct set of wire and plug them into the corresponding ports on the control board. You can’t really get this wrong because they will only fit one way as they are all different shapes. If they don’t fit, DON’T force them and try another.
Now carefully drop the PCB into place and push the pin into the unit itself. You’ll see that it will lock it by going through the galvanized steel at the bottom of the device.
There is one more screw that you need to put on to keep the board secure inside the unit. You can ee that here. Use an appropriate tool so as to avoid hitting any cables or scratch the PCB.
Put the front board back on and put all 4 screws back in place with your driver. Be careful don’t over tighten Once you completed these, you’re pretty much good install the unit. Job complete.
Please make sure that once you have installed the unit you strictly follow the manufacturer’s commissioning instructions. Only attempt this PCB installation if you are qualified and competent to do so. Hot Water Cylinders NZ do not take any responsibility for following instructions within this video.
Online shopping is now a huge part of the new norm. More and more customers prefer to shop online because of convenience plus the larger selection of items they can choose from. However, there are still some folks who have a hard time figuring out if online shopping works for them. This is especially true for those who need to purchase home equipment such as hot water cylinders.
In most cases, buyers looking for hot water cylinders prefer to head over to their favourite shops to check their options. But, in truth, it’s very much possible to shop for such items online. And it’s quite simple to do so. Check out the short online shopping guide for hot water cylinders.
Buying trusted brands
The first thing you need to do when shopping online for specialised items such as heat pumps and hot water cylinders is to look for trusted brands.
Look for water heating equipment brands that are tried and tested by customers, that way you get the best value for your money. A good way to assess a brand’s credibility is doing a quick research online. Find out what customers say about them. Are they getting legitimate positive reviews? Do people say negative comments about the quality of their products.
Check their web presence too. The majority of established companies that offer hot water cylinders and other water pump equipment have a strong online presence both in their website and social media. They also provide detailed descriptions of their product features and even troubleshooting guides.
Some of the best water heating system brands in the market include:
Long standing reputation
Besides checking the brand of the product, you should also look at the credibility and reliability of the shop. Find out how fast can they deliver the product? Do they provide an installation service? How about their orders and returns policy? Have you heard of customers complaining about a product they received?
It’s also crucial to read a shop’s shipping policy. Find out how long it takes for the shop to deliver an item. Which couriers do they use? Do they have their own courier? Do they offer international shipping? Is it possible to track your order?
Make sure to check everything about the shop before you complete a transaction. This way, you can set your expectations and find a seller that can meet your demands.
What to look for when buying hot water cylinders online
Water cylinders and heating systems are considered as highly critical appliances used in homes. Choosing the right one can mean a lot for you and everyone else living in your house. So, here’s a quick breakdown of everything you need to consider when shopping for a hot water cylinder online:
The cylinder’s water holding capacity – Typically, water heating cylinders can hold around 45 to 500 liters. There are also modern models that have a higher water holding capacity. When considering the water holding capacity of cylinder, you need to have a rough estimate of the peak water usage of your household.
The energy source of the heater – Water heaters can either powered by electricity, solar power or gas. It can be expensive to switch from one power source to another, so you need to figure out which option works best for you before you shop.
Drain valves – Check the product description to see whether the heating cylinder comes with brass or plastic drain valve. As much as possible, you should stay away plastic valves because they tend to wear out faster.
Product warranty – Like in buying any product, you need to check the warranty period. In most cases, water heating cylinders come with product warranties lasting anywhere between 3 to 12 years.
Main pressure vs Low pressure – Unvented or main pressure systems deliver hot or cold water to the outlets at a consistent pressure. Low pressure systems on one hand can come in two types. The first one makes use of pressure-reducing water valves to minimise the pressure coming from the main water source. The other one makes use gravity to feed water from the header tank to the storage water tank.
Top 5 Hot Water Cylinders in NZ
Rheem 160L Stellar Main Pressure Gas Hot Water Cylinder
If you are looking for a gas-powered water heating unit, the Rheem 160L Stellar is a good option. It can support peak water usage for around 3 to 6 people. It comes with 10-year product warranty plus 5-year labour warranty. The product is among the most efficient hot water cylinder in New Zealand as it comes with high flow rate. It works perfectly for one-bathroom homes with high to moderate water consumption.
Rinnai 180L Duplex Hot Water Cylinder
The Rinnai 180L 2KW duplex hot water cylinder is an electric-powered equipment. It’s also heat pump ready and made from premium quality stainless steel. It measures 550 mm x 1295 mm and can hold up to 180 litres. Additionally, it comes with a 2KW heating element.
Rheem 27 Continuous Flow Gas Heater
Need an economical gas heater? The Rheem 27 Continuous Flow Gas Heater is one of the finest options in the market. It is equipped with a digital display and an overheat protection system. You can either use LPG or natural gas to power the heating element of the equipment.
Green Glo Solar Ready Water Heating Cylinder
If you prefer using a solar-ready water heater cylinder, you can check out the Green Glo 180S. It has an enameled steel case and has a maximum heat exchange temperature of 95 degrees Celsius. The cylinder has a 520 mm diameter and 1660 mm height.
Dux Proflo 315L 3.6 KW Water Heating Cylinder
The Dux Proflo 315L cylinder is a versatile heating equipment that can be used in an outdoor or indoor setup. It comes with a 7-year product warranty plus 1-year labour warranty. It features a full flow water pressure system plus an enameled steel casing to ensure its durability.
Need to buy a water heating cylinder today? Get in touch with our team or check out our product catalogue for hot water cylinders in New Zealand. We offer an extensive selection of products that would fit your needs, plus we can also install the equipment upon your request.
Starting in 2012, it is no doubt that Thermann has become one of the fastest-growing hot water brands in both Australia and New Zealand. Thermann has identified only the best hot water technologies and has designed a range of systems that continue to be trailblazers in the hot water market. This makesThermann water heaters the #1 choice for more and more plumbers across New Zealand.
Thermann stays true to its passion and mission to provide only the best quality of products with its continuous flow hot water systems, helping households and establishments all around.
Why Thermann Could Be For You
Continuous flow hot water systems utilize the flow of water, providing a continuous stream at the temperature you desire, without having the extra baggage of storage! One great advantage of this type of hot water system is that it only utilizes energy when you need heat, making it immensely efficient and can help you with cutting costs, especially during the cold season. Thermann’s latest range of continuous flow units is the perfect option and addition to New Zealand homes, catering to your personal needs.
As Thermann’s gas continuous flow water heaters heat the water only as you need, it becomes more environmentally friendly, reducing energy usage. This also helps you save more on your electricity bills. This characteristic and its usage technology gives it a 6-star energy rating, making Thermann’s gas continuous flow water heaters one of the most energy-efficient and affordable instant hot water systems on the market.
Aside from being energy-efficient, continuous flow water heaters also occupy less space because there is no need to accompany it with hot water storage units, which are the ones used traditionally. Its compact design allows it to be mounted on your wall, saving space with a small footprint. It can also act as a standalone system or can be used with other types of renewable technology.
Temperature controllers can also be installed to these units to accurately deliver required water temperatures to your faucets.
When you choose Thermann, you will be enjoying plenty of benefits such as:
Space saver – as it can be mounted on your wall with a small footprint only.
Heat water only as needed, so you will never run out of water.
Help cut energy costs by heating water only as needed.
Controllers may be installed to achieve the accurate water temperature you need ( which also helps children and elderly users).
Available in NG or LPG.
It comes in a variety of capacities.
Like with all continuous flow hot water systems, in some instances you need to be aware that:
There may be a need to upgrade your gas pipe, which may add up to your upfront costs.
A small amount of water ( approx. 1-2 liters) is wasted upon initial delivery.
You may notice a reduction in mains pressure when when high volumes of water are used.
These are things that you must consider when choosing which of the Thermann continuous flow hot water system units you chose. Not sure? Ask us for advice!
Some factors that will play a role in what size unit you need.
How Many Bathrooms Does You Have at Home?
When turning on the hot water tap, Thermann’s continuous flow gas hot water system is immediately put into action to supply hot water. However, heavy usage can occur in your home and Thermann acknowledges that. These moments arise during the mornings, when everybody is scrambling to take a shower, hence using more than 1 at a time. This can also happen when you have guests over. When choosing a continuous flow gas hot water, it is important to keep in mind your household and select the correct size.
More bathrooms will require you to purchase and install a larger system that can deliver more, an example of this will be the Thermann 6 Star Continuous Flow at 26 ( twenty-six) Liters.
Which Thermann Continuous Flow Gas Hot Water System Is the One for You?
With homes having 1 or 2 bathrooms only, the Thermann 6 Star Continuous Flow at 16 liters or at 20 liters is suitable but you can always get a larger model to have more capacity in future, checking the price differnce is sometimes worth it. If you have 2-3 bathrooms in your household, a larger continuous flow hot water system will come in handy, such as the Thermann 6 Star Continuous Flow at 26 Liters.
Homes with home spas or bathtubs are recommended to purchase the Thermann 6 Star Continuous Flow at 26 liters or Thermann C7 Continuous Flow, which is available at 26 liters (higher demand). These units can cater to the biggest amount of water for your needs.
Installing your unit closer to the hot water tap/outlet to be used will be efficient in transporting the heated water to the fixture you are using, limiting the time it needs to travel from the source.
Other Accessories Needed
Installing Thermann Continuous Flow Hot Water Systems in enclosures will help protect the unit. Universal Continuous Flow Controllers are also available to control the temperature of the water to what you want.
Please speak to your Gasfitter or Hot Water Cylinders NZ about fluing options.
This unit from Thermann is the Thermann 26L Continuous Flow LPG Water Heater. Like many of the units from Thermann, it is compact; thus, saves space and is quite easy to install. It delivers 26 L/min at 25°C rise and 16.25 L/min at 40°C rise. The energy rating in unit with 50°C is at 6.1, while those at 60°C is at 6.0, making these units extremely energy efficient. This unit is capable of servicing 2-3 (two to three) bathrooms in a household. It is also available for Natural Gas users.
Here Are the Thermann 26L Continuous Flow LPG Water Heater Features:
Continuous flow technology
Compact and efficient design
6 ( six) star energy rating
Providing New Zealand homes with a superior technology straight from Nortiz, Japan’s leading manufacturer of household water heaters
Never run out of water
Made in Japan
Electronic ignition means no standby pilot light
Also available in 16 ( sixteen) liter and 20 ( twenty) liter units.
Also available in Natural fuel type
It can be purchased with a temperature setting of 50°C and 60°C.
This unit is suitable for 1-3 ( one to three) bathrooms.
Installation is external.
Delivers 26 L/min at 25°C rise
50 (fifty) deg C temperature setting.
200 (two hundred) MJ/h gas consumption.
The number of people is at 4-6 (four to six).
The Thermann 26L Continuous Flow LPG Water Heater comes with a 12-year warranty on the heat exchanger, and a 3-year warranty on full parts and labor.
Other Thermann Products
A universal continuous flow controller is also available. This product helps with the control of water temperature and pressure that can serve your needs.
The Thermann C7 high-efficiency Gas Continuous Flow unit ensures reduced wasted energy by pre-heating the water using heat from the gas exhaust using less energy. Optional universal controllers ensure you always have precise control of your hot water temperature settings. The unit is available as a 26L model in both NG and LPG to suit your gas type.
Thermann also produceshot water cylinder tanks for homes of all sizes that deliver full mains pressure. These are called the Thermann Electric Hot Water Cylinders. These require low maintenance and have a long service life, full flow pressure to all outlets, can be installed both outdoors and indoors, and the steel tank features rock-hard Duro-namel vitreous enamel to maximize tank life and durability. Models that cater 25L and 50L feature dual handed v-fit plumbing connections for easier access.
Thermann hot water units are state-of-the-art and are developed across the world. There is an assurance of precision and quality in all Thermann products. Thermann sets the new standards for hot water systems in Australia and New Zealand, with the aim to provide the ultimate hot water experience. Thermann provides hot water for every household, no matter the size.
Hot water cylinders are utilised in many New Zealand homes. A series of pipes are responsible for the transport of water to your property’s plumbing. Whether you rely on public water supply or use pumps, water travelling to your property should be regulated to protect your existing fixtures and hot water system. This includes the regulation of water pressure and quality.
The video above shows just how bad a leak can be when things go wrong. This is an old pressure reducing valve on a low-pressure hot water cylinder that could no longer cope with the incoming pressure.
Why Are Pressure Reducing Valves So Important ?
In the city, most homes are supplied with a public water main feed. This feed is not pressure regulated, nor is it guaranteed to supply debris free water. This ultimately means that you need to take measures to protect your fixtures and hot water system from the incoming quality and pressure of your public water supply.
How Does a Pressure Limiting (Reducing) Valve Work? This Diagram of an Ajax type pressure reducing valve nicely explains what happens to incoming pressure.
Hot Water Systems
If you have low pressure you will most likely know that there is potential for more pressure. Knowing this, it becomes pretty obvious that there is a device which limits the incoming pressure. This device is a pressure reducing valve and is rated in meters. A common rating is 7.5 meters which in other words means that the pressure is regulated to 7.5 meters of atmospheric pressure.
Those of us that enjoy mains pressure are less concerned about regulating pressure, we may believe that the more pressure the better or that it does not need to be regulated, but is that entirely true?
Appliance and Fixture Ratings
Your hot water system, your appliances, your taps and even your toilets are all pressure rated and should be regulated. This means that they will only cope with a certain amount of pressure before there is potential for failure. This may include a scenario such as in the above video where there is a high risk for flooding when failure happens.
Please ask Hot Water Cylinders NZ if you are unsure about how to rate any of your plumbing related fixtures and hot water system.
Where Do I Install the Pressure Reducing Valve?
Pressure reducing or limiting valves will protect your home and everything connected to your plumbing within. So it makes sense to install this valve as upstream as possible within the plumbing system. Typically this would be directly after the water meter on your public supply.
Often, with low pressure systems this is not desirable at all because one may still want to enjoy “mains pressure” on the cold but continue to accommodate the low pressure hot water cylinder on the hot side in which case the low pressure reducing valve will only be installed on the cold water inlet of the hot water cylinder. These systems are well known as “unbalanced hot water systems”. Another issue with low pressure valves is that they are large and “bulky” making it difficult to install within a meter box where they are prone to damage and sensitive to pressure fluctuation.
Every home should be protected from the effects of incoming pressure which can majorly increase without notice.
If you need advice or are unsure about which valve suits your circumstances best, give us a ring and we can help. Hot Water Cylinders NZ also offer valve replacement and repairs.
Here a list of valves which we may recommend.
RMC has a variety of pressure reducing valves that cater to your needs. Not only do they have pressure-relieving valves, but they also have a variety of products that go with, or have more features that will make it multifunctional.
The Filling-Group type 2128 is designed to automatically fill and refill central heating installations. The Filling-Group is permanently connected to the heating installation. The connection to the potable water system is made with a hose. When the supply pressure falls below the pressure of the heating installation during the filling operation, the water goes into the potable water system.
RMC’s Pressure and Temperature Relief (P & T Relief) Valvesare safety controls that ensure that the temperature of the water in a pressurized unvented water heater cannot exceed 99° C in the event that the normal thermostatic controls fail.
These valves may be used to guard against over temperatureand over-pressure hazards wherever water is stored in unvented containers. This is a requirement ofAustralian Standard AS 3500-4. RMC P & T Relief Valves are available in 15 mm and 20 mm configurations.
The RMC Pressure Reducing Valve is used in water systems to limit the downstream pressure to the pre-set maximum. It compensates for fluctuating upstream pressure to maintain constant maximum outlet pressure.
This is suitable for demanding commercial and industrial applications and multi-unit dwellings and can be used to reduce pressure upstream of commercial and industrial devices such as dosing apparatuses, high-pressure cleaners, and laboratory equipment.
The RMC Pressure Reducing Valve can deliver high flow rates with minimal head loss. This is available in 15 mm, 20 mm, 25 mm, 32 mm, 40 mm, and 50 mm configurations with female BSP thread connections.
A range of economy domestic/light commercial quality pressure reducing valves, suitable for various applications at temperatures up to 40°C (60°C for 1 hour max.) The valves are designed for a low-pressure drop, so minimizing noise levels.
The pressure-balanced diaphragm construction and drop-tight design also ensure constant outlet pressure is maintained across all flow rates and no-flow conditions.
All models feature cartridge construction, fully serviceable strainer and female BSP connections for ease of installation and maintenance and are suitable for use with warm water, fuel oil, compressed air, neutral gases and neutral non-sticking liquids.
Why Choose Hot Water Cylinders NZ?
Here atHot Water Cylinders NZ, we give you the best quality service and the assurance of world-class products and customer service. We not only provide pressure controllers, but also main pressure cylinders, low-pressure cylinders, gas water heating, and many more. We aim to serve you because you are our priority. That is the type of service you can get with New Zealand’s #1 hot water heating and plumbing specialist.
Bosch is undoubtedly one of the leading brands of water heaters in the market today and boasts excellent energy efficiency ratings. This enables Bosch water heaters to provide significant savings on running costs daily and preserves the environment too.
In the past, most New Zealand homes have chosen storage tanks as their hot water system. Today, Bosch is changing the way households use hot water – offering the widest range of continuous flow hot water systems.
Why Choose Bosch?
The recent influx of continuous flow hot water systems provides an efficient and cost-effective alternative to traditional gas and electric storage units. If you’re building a new home, renovating, or merely replacing your existing hot water system, Bosch is the right brand for the job. When it comes to hot water systems, Bosch offers a gas continuous flow water heater to suit your every need.
Bosch continuous flow systems only heat enough water for your every need, so you’ll never run out of hot water. Your entire household can shower at the same time and enjoy hot water instead of enduring a cold shower!
Continuous flow hot water systems occupy less space as compared with traditional storage hot water units. They can easily be mounted outside or, if you want, you can conveniently install internal systems in a cupboard (flueing required).
Electronic continuous flow systems can also provide you with a precise temperature adjustment feature using a temperature controller.
Here are the advantages you will enjoy when you choose to install a Bosch continuous flow hot water system:
Heat water only as required
Never run out of hot water
Save money on energy costs
Space-saving, compact design
Precise temperature control* giving parents added peace of mind for their children’s safety
Extensive range of accessories to add to the appearance of your home
Here are the disadvantages of installing a Bosch continuous flow hot water system:
There is some delay before the water is sufficiently heated to the right temperature
More water is wasted
It is not suitable for households with high hot water needs
Here are a few things to consider when choosing the right hot water system for your home:
How many bathrooms does your home have?
Bosch continuous flow gas hot water systems provide hot water at the turn of a tap. However, we recognise that there are times where heavy usage occurs. For example, in busy morning times, there may be more than one shower operating at the same time. It is important to select a hot water unit with a capacity to suit your household’s needs.
A two- or three-bathroom home will require a larger system, such as a Bosch 26e.
What type of Bosch Hot Water unit is right for you?
If your home has one bathroom, a Bosch 17e or 21e may be suitable. For 2-3-bathroom homes in colder climates, Bosch recommend a larger hot water system, such as a 26e.
Is there a spa bath* or large bath installed in the home?
Bosch recommends the 26e or 32 litre unit be installed in homes with a spa bath* or large bath in order to manage the larger volume of hot water required to fill the baths.
What is the distance to the bathroom and other hot water outlets in the home?
It is most efficient to have the hot water system installed in a location closer to the outlets used most frequently such as the shower or kitchen. This helps to reduce the time it takes for the hot water to reach the outlets.
When installing an Electronic Highflow system in your new home, accessories to consider include a fully enclosed recess box or a pipe cover.
Bosch Electronic Highflow 26e
The Bosch Electronic Highflow 26e unit is compact, space-saving and easy to install. It delivers 26 L/min at a 25°C rise, has a 5.53 energy efficiency rating, is suitable for 2-3-bathroom homes and is available in Natural or LP Gas.
Here are the unit’s features:
53-star energy efficiency
Continuous flow technology
Delivers 26 L/min at a 25°C temperature rise
Install up to 4 optional temperature controllers
Suitable for 2-3-bathroom homes
55°C model standard
Anti-frost included on all models
External installation only
Solar compatible without the need for a solar transfer valve
Available in Natural or LP Gas
The unit comes with a Domestic Warranty with 3 Years of Parts and Labour and 10 Years of Heat Exchanger (part only).
Bosch Electronic Highflow 21e
The Bosch Electronic Highflow 21e Continuous Flow Hot Water Heater is compact, space-saving and easy to install. It delivers 21 L/min at a 25°C rise, has a 5.56 energy efficiency rating, is suitable for 1-2-bathroom homes and is available in Natural or LP Gas.
Here are the unit’s features:
56-star energy efficiency
Continuous flow technology
Delivers 21 L/min at a 25°C temperature rise
Install up to 4 optional temperature controllers
Suitable for 1-2-bathroom homes
55°C model standard
Antifrost included with all models
External installation only
Solar compatible without the need for a solar transfer valve
Available in Natural or LP Gas
The unit comes with a Domestic Warranty with 3 Years of Parts and Labour and 10 Years of Heat Exchanger (part only).
Bosch Electronic Highflow Features
Bosch Electronic Highflow units are compact, space-saving and easy to install. This range is specifically designed for maximum energy efficiency and environmental protection, providing a minimum of 5.5+ star performance rating.
With a Bosch Highflow you are assured continuous hot water, while saving money and caring for the environment. Highflow systems are available in 17, 21 and 26 litre per minute flow rates and are available in Natural or LP gas.
Other Bosch Electronic Highflow Features and Benefits:
No need to mix hot and cold water. Simply select the temperature you desire and turn on the hot water tap.
Main controller can be set to the maximum temperature of the unit.
Bathroom controller and Sub controller have a maximum temperature of 50°C for safety.
Volume setting – user can specify the output of water in litres.
Assistance Call button allows the user to signal other household members via an audible alarm.
Water Saver / Bath Fill function – an audible alarm will sound, and water flow will stop when the predefined volume is reached.
Bosch controllers come with a comprehensive 3 years parts and labour warranty.
For generations, Bosch has been dedicated to providing quality products that protect the environment and conserve resources. We’ve got your every need in our minds as we design our products. We only want the best for you, our customers, so you can rest easy in the assurance that we deliver the best quality products to cater to your needs.
Would you spend 449 including GST to increase your hot water cylinders lifespan by 10 years?
Imagine living in a place filled with a light cool breeze during the day, and freezing temperatures during the night. Turning on the faucets and having warm or hot water for baths, showers, washing, and whatnots is a complete comfort – the epitome and pinnacle of rest and relaxation.
In New Zealand, this isn’t an uncommon occurrence. For a country far from the sun’s rays on the equator New Zealand is definitely a cool place, abundant of rainfall and glaciers. Temperatures in New Zealand go from 10 degrees centigrade down south, and 16 degrees centigrade up north. Throughout the year, temperatures change ever so slightly!
A specific type of tank-type water heater is the Hot Water Cylinder, that uses supply water pressure and delivers hot water to showers and taps. As this type of system does not use a cold-water storage tank, it is designed for small spaces and sometimes limited access. Hot Water Cylinders are enclosed with safety mechanisms that include relief valves, thermostats, and somtimes expansion vessels.
Why You Need A Sacrificial Anode
The problem with this type of heating system is that it does not last very long at the constant pressure and heat changes it faces. That is where a sacrificial anode comes to place. This replaceable component helps maintain and control the rate of corrosion there is in the tank and is present in every water heating system. Sacrificial anodes are often made out of magnesium and attracts all corrosive elements to prevent metal breakdown.
In the span of 10 years, these anodes become very corrosive and will degrade, contributing to the damage of the heating system itself. What many people don’t know is that this anode can easily be replaced, expanding its life to over 20 years, and getting the bang out of your buck.
It should be noted that only steel hot water storage needs a sacrificial anode. It becomes a secondary type of protection to the steel in any hot water tank. Because anode rods are created using less sturdy metals than steel, the node fends off attack from minerals and other materials in your water. This is why anodes are called sacrificial.
Another thing that many people don’t know is that sacrificial anodes must be replaced every 5 years to get over 20 years of use from the hot water cylinder! The real problem now is replacing the anode in a really small, tight, and cramped place such as the hot water cupboard. Replacing this over 1 meter long component needs wide space and it should not be removed or disconnected in the cylinder, which is terribly a huge cost.
Why Use the Flexible Sacrificial Anode?
This is where the Flexible Sacrificial Anode comes into light! This type of sacrificial anode eliminates several other challenges when it comes to replacing the anode. There will no longer be a need to drain and remove the cylinders, and you will no longer have to put a hole above your ceiling for access!
This anode needs less than 250 millimeters of clearance and is very time efficient as it can be installed in an hour. Upgrading your sacrificial anode to a flexible sacrificial anode is the best choice to make, because expanding the life span if your hot water cylinder outweighs the costs of buying a new one every few years.
Where to Buy Flexible Sacrificial Anodes
Buying flexible hot water cylinder sacrificial anodes are no longer a hassle in the country. Companies like Rheem, a New Zealand staple since 1958, sell products that are at the leading edge of hot water heating technology that benefits not only residential areas, but also the commercialized areas of the country.
Hot Water Cylinders NZ invests in innovation and technology to improve your experience with hot water systems here in New Zealand. Our latest innovation allows you to replace your existing Anode without having to dismantle your whole water cylinder installation. Becuase conventional Rods are very long it is almost impossible to replace without disconnecting the entire cylinder and its pipework enabling this physically. A flexible anode makes this possible and avoids these costs. Without much hassle our technicians will remove the degraded Rod and easily replace is with a flexible model keeping the hot water cylinder in its place which provides the same protection at a much lower installation cost.
Learn more about how to upgrade your sacrificial anode when replacing a hot water cylinder here.
Leaks are never planned and when they happen, the timing is always bad!
This guide will help you identify where the leak may be coming from and what could have caused your hot water cylinder leak.
Whether you use Hot Water Cylinders NZ to do the repair or not, by asking the right questions and/or providing the right information, you will save hundreds if not thousands in repairs or replacement depending on system type and size.
Cause #1: Damage Caused by External Forces
External damage may cause a leak within the hot water system. If your hot water cylinder is relatively new (7 years or less) then the probability of a leak resulting from wear and tear is low.
Some questions you may want to ask yourself are:
Have any works taken place on my property? This includes any renovation works etc.
Have I repaired or replaced a plumbing fixture? This includes minor upgrades such as replacing a tap to larger upgrades such as replacing a shower. Often such upgrades can result in leaks to your hot water system. Our specialists will quickly be able to investigate through a process of elimination to determine the cause.
Has local Council done any upgrades? Watercare can often upgrade public watermains introducing more pressure onto a private property. This added pressure may spring a leak within the hot water system.
Is your hot water cupboard often used for storage or drying laundry? It may well be that pipework has been knocked resulting in a loose connection. If this is the case, please don’t attempt to repair this yourself. You may risk the pressure blowing the fitting off which will become very difficult to isolate and will cause flooding.
The good news is that most hot water cylinder leaks can be repaired, keeping your cost low. Time is often of the essence. If you quickly identify or suspect one of the above external forces to be the likely cause, please let us know at time of booking.
Cause #2: Recent Electrical Repairs or Element Replacement
When the immersion element is damaged due to age, electrical failure or otherwise, an electrician or Limited Electrical License holder such as a plumber will need to replace the element and/or the thermostat.
When this occurs you need to be aware of several things:
Your tank has been under pressure for a long time. This pressure has been consistent but when the element is replaced the tank will “decompress” which results in the movement of all components internally, including the welded seem. Often, cylinders that have had no issues prior to this decompression will start to leak once the cylinder undergoes repressurisation. This expansion and contraction is more than enough to crack a welded seam under certain circumstances.
We always advise consumers to think carefully about an investment that could require a full replacement a few months later. Often it’s better to make this investment into a new hot water cylinder system than into a repair that represents a third of the total cost. View our “*Is Your Hot Water Cylinder Leaking?” section for more info.
Once the element is replaced, if you find a leak in the vicinity of the element, then the element seals have not been installed properly or could be faulty. This information comes in handy if you recently had your element replaced and have spotted a leak.
Always make sure that your contactor replaces the element with an equal wattage e.g 2kW should be replaced with 2kW and not the more common 3 kW. 3kW elements are cheaper to purchase and corners could be cut which may end up costing you more. A higher kW rating means more load on your existing wiring and HWC which again due to age may fail.
Cause #3: Safety Valves May Be Operating
We have some great information about cold water expansion valves. Here are a couple of resources:
If your hot water cylinder is ageing and has sprung a leak, our recommendation is that you save any money you intended to spend on an investigation or repair. Having completed over 5,000 installations to date, our records show that 2 out of 10 repaired hot water cylinders end up being replaced within 3 months of the repair. This of course will depend on the fault, cylinder & environment, but in most cases a plumbing company will charge a fee to investigate and/or attempt a repair if you’re agreeable. It’s best to make sure that you will not be charged before they despatch a technician.
TAKE NOTE: To attempt to repair a cylinder of this age including replacement of the element may result in unintended additional damage. Element threads are often seized and too much force will crack the internal tank. Low pressure hot water cylinders are often made of copper which is a relatively soft material. It will not take much force to cause a leak.
Cause #6: Watercare & Council Watermain Upgrades
If road works are visible from your home, then there is a high chance your home is affected. Particularly if you notice a leak during or after these works are complete and you didn’t have the necessary protection in place such as a pressure reducing or limiting valve which regulates your incoming pressure.
An increase of pressure may result in:
Safety valves suddenly discharging water
Open vents overflowing
Burst hot water cylinders
To add to the strain, often debris will find its way into households causing other issues such as hot water fluctuation or blockages on valves such as toilet inlet vales and hot water system valves. If you intend to install a pressure reducing valve, it is highly recommended you also install a strainer which will isolate any unintended debris from entering your home.
Cause #7: Dissimilar Metals & A Failed Sacrificial Anode
Every steel hot water cylinder contains a specialised Hot Water Cylinder Sacrificial Anode. Over time they break down so your hot water cylinder doesn’t. But what happens when are fully broken down? What will protect your hot water cylinder?
Whilst this is one of the causes a cylinder may leak, you may ask your, “well isn’t it a bit late once my cylinder is leaking?” You are absolutely right! This information won’t help if your cylinder is leaking but it will provide you with some knowledge around why it may be and what you can do to prevent it from happening again.
For other faults such as electrical faults or no hot water at all, please visit the following resources:
The above is a short list of causes that apply more than others. We also come across dozens of isolated causes which we have not included due to their rarity.
If you are unsure what may have caused a fault on your hot water cylinder, why not give us a quick call and speak to our highly qualified hot water cylinder specialists?
In many cases we can identify the fault over the phone at no cost to you. Alternatively, in 80% of all cases, we are able to identify the fault over the phone and immediately advise of repair and/or replacement costs. Hot Water Cylinders are New Zealand’s #1 hot water specialists and are ready to assist 24/7.
Rheem is considered to be one of the most trusted names in New Zealand when it comes to water heaters. Even in the early days, they have provided the latest in water heating technology and have thus branched out to other products, as well as catering to both the residential and commercial markets. For the home, Rheem has introduced several products, such as the Gas Continuous Flow Water Heater, the Indoor Gas Storage, and lastly the outdoor gas storage.
Outdoor Gas Storage
For the Outdoor Gas Storage, the Rheem Stellar is now considered to be the most efficient gas storage water heater available in New Zealand. In fact, it is even known as the “king” of gas water heaters designed for outdoor installation.
It boasts of a high flow rate ability delivering up to 40 litres of water per minute that is why this makes it ideal for homes with numerous bathrooms, high delivery tap ware, massage showers, and homes with high hot water consumption. Another reason why this product is considered as one of the best is that has no electrical connections therefore making it still work in cases when power breaks down. Also, what is reassuring to the client is that it has a 10-year warranty.
Two Model Types of the Rheem Stellar Gas Water Heater:
Approx. Storage Capacity (Litres)
# People in Moderate Climate
# People in Cold Climate
Approx. Storage Capacity (Litres)
# People in Moderate Climate
# People in Cold Climate
Both Rheem Stellar models are available in natural gas only and also for outdoor installation. Because of its mains pressure, it can power many taps at one time. The Stellar 850330NAZ has a 130L capacity and has a superior 200L per hour hot water recovery while the Stellar 850360NAZ has a 160L capacity and a 175L per hour hot water recovery. Not only does the Stellar have finer qualities, it also has a modern styling that blends well with the external home environment. Both have the Stellar SuperFlue which increases efficiency and performance. Pros and Cons of a Rheem Stellar
Pros of Rheem Stellar:
• A gas water heater has faster heating compared to electric models. An electric heater takes at least an hour to heat up 25 gallons of water whereas a gas heater can heat up a 50-gallon tank. This is important if you have a large family because of the high demands for hot water.
• Another advantage of using a gas water heater is that it has potentially lower cost. Although electric heaters are more energy efficient compared to gas heaters but gas heaters make up the cost by having electricity cost more than a natural gas in some places.
• Gas heaters can still work even if there’s a blackout. Since gas heaters do not have any electric connections, this make them work even in cases of power outages.
• The Rheem Stellar is specifically designed as a direct replacement if you have a Vulcan Freeloader.
• Another important thing to note if you are using or going to use the Rheem Stellar is that, you do not have to have space indoors since this is for outdoor use.
• It is also for mains or high pressure.
• If you are using a big overhead shower or a rain-head the Rheem Stellar can still deliver enough water for you.
• For a large family, having multiple bathrooms is a must so using this product is essential since it delivers at least 40 litres of water per minute.
Cons of Rheem Stellar:
• Gas water heaters can cost a bit higher as compared to an electric heater upfront and in its maintenance and installation but in the long run, you can then make up for your expenses.
• This has a shorter life span compared to an electric water heater. Electric water heaters can last up to 13-14 years compared to a gas water heater which can only last up to 13 years.
• It has a more difficult installation process because it includes a ventilation system. If your home has no gas line or has no previous gas heater, pipes or a gas line may need to be installed.
• If there is only the two of you in the household then using the Rheem Stellar may not be the best option for you. A lot of energy is used to heat up large amount of water and your consumption is low therefore it would not be advisable to have this installed in your home.
• It is started or controlled by a pilot light which means if this goes out, you may have issues turning on your water heater.
• The Rheem Stellar is designed for large consumption of hot water; it could take up a lot of outdoor space. This could be a problem if this is located in an access way or something similar.
• Rheem Stellars can take up high amount of gas consumption. If your area has a high cost for natural gases then this could be an issue for you.
• If the whole family shower at the same time, the Rheem Stellar may not be able to answer to the demand since it does not supply endless amount of hot water.
• If you are out to work or on a holiday, the Rheem Stellar could still be consuming gas.
• Lastly, this is not available for use in LPG.
You must take into consideration that at least a quarter of your energy costs goes to heating that is why, you have to make sure that you are making the right decision when choosing the best water heater for your family. Operational expenses are not the only factor that you have to consider, you must consider also the upfront cost and the maintenance cost as well. Rheem Stellar Stainless Steel Electric Water Heater
There are now two available Rheem Stellar models, which is the gas and then introducing the electric water heater. The stainless steel water heater is at least 40% lighter compared to the vitreous enamel which makes it easier for plumbers to handle, transport and then do the installation. It is also aesthetically pleasing being it is in a modern design as well as offering durability. The key features of the Rheem Stellar Electric are:
• It has superior energy efficiency which gives it a lower energy cost compared to other conventional electric water heaters.
• It has a better performance of 12-24% against the Minimum Energy Performance Standards (MEPS).
• Available in a wide range of sizes such as: 80L, 125L, 160L, 250L and 315L
• If you are located in an area where there are economical off peak tariffs then the 160L model and up is the one suitable for you.
• Long term maintenance costs and services are reduced since the Rheem Stellar electric heater does not require a sacrificial anode for protection.
• It has a 75°C maximum thermostat setting which is higher compared to other products.
• This product also has a 10-year cylinder warranty Rheem Stellar Gas 330 Stainless Steel
• It has a reduced energy costs with 5 Star energy efficiency rating.
• Its hot water capacity is up to 390L in the first hour.
• The Rheem Stellar has better recovery when hot water is needed since it has 185L of mains pressure of hot water recovery every hour and an additional 50L additional recovery through the inbuilt user-adjustable mixing valve.
• Because of its mains pressure the Rheem Stellar Gas can accommodate the needs of a large family.
• Just like the Rheem Stellar Electric, maintenance and services are reduces since it does not need a sacrificial anode for protection.
• It also has a 10-year cylinder warranty.
• Replacing a Vulcan Freeloader:
• If you have an existing Vulcan freeloader and its causing you trouble and needs replacing you will be pleased to hear that by replacing it with a Rheem Stellar, you are practically replacing it “like for like”. Only a small modification needs to made to the gas pipework (more from one side to other) which is straight forward. Other than that, the location and all plumbing can be reused to install the Rheem Stellar.
• Checkout our Vulcan to Rheem Stellar replacement special here.
Get a free Rheem Stellar Quote. We always recommend contacting a professional when you plan to upgrade or replace your water heater system.
Two elderly ladies were just asking for the removal of their hot water tank and replacing it with a tankless hot water heater when a father and son team abused the trust of their customer by conning them into putting in a fake water heater.
Michael Lucosh, 66 and his son who also goes by the name of Michael, 27 was hired to install a tankless water heater. But instead, they gave their poor victims a fake hot water cylinder. Adding insult to injury, the younger Lucosh stole checks and a debit card from their victim’s purse. Meanwhile, his father was responsible for forging the signatures and then cashing the checks, as well.
They have been the ones to install the original hot water tank and had broken that trust from their customer by doing this senseless act. Aside from stealing, the fake water heater was not installed properly and could become a fire hazard. Fortunately, they have been caught by the police and are now facing charges.
How to Pick the Best Water Heater Installer Company
When picking the best installer for your needs, there are several things to look for so that you will be given the best service. One of these qualities is Professionalism. The installer should be reliable, professional and should take his job seriously otherwise, what you will receive is a below-average service.
They should be able to reassure their clients that they can get things done the soonest possible time. And, at the same time, they should be able to provide excellent service from the start of the job up to the finish line.
Another quality that one should look for is expertise. Even if you are not an expert on water heating installation, you will be able to know whether a technician really knows what he is talking about and then follow it through with exceptional work. This should also not just be about installing or replacing a water heater but also, they should be able to point out which part is having issues and then how to address it.
Experience is also a factor. Hiring a company that has long-standing reputation of excellent service should also be considered. You must first check the background of the company the technician has worked for whether they have great reviews and has been recommended by a number of people.
The experience should not be just based on the company but this should also include the experience of the technician. They should have several references and come highly recommended too.
Another thing to take into consideration is efficiency. The job should not stretch for a long time and if you have any concerns or questions, they should be able to provide you with a clear answer. Jobs should be accomplished within the promised time.
Most importantly, without this, none of the aforementioned qualities is useful. There should be trust. Trust with the company and trust with the installer. You have to make background checks with regards to the legitimacy of the company and that they should have the proper permits and licenses.
Aside from potential clients doing background checks with the company, the company itself should conduct a thorough background check with their installers. They should check that the references that they have provided are legitimate and that the job that they have rendered is up to the highest standards. Not only will the investigation focus on skills, this will also include that their staff have a clear record especially since they will be working inside the homes of families.
There should be warning signs that you should not ignore when you are hiring someone to do a job for you. Some of them are as follows:
Too good to be true – When what goes through your mind is to question whether an offer is too good to be true, most likely it is not. Reputable companies may not be the cheapest but sometimes the cheapest ones aren’t always the best ones. As they say, you get what you paid for. If an installer is offering you their services at a very low estimate compared to the average, this should raise the red flag. Are they going to provide you with sub-par materials? Do their installers actually have the skills and the experience? Do you really think that they are there to provide you with an honest service?
Trust your emotions and Gut instinct – If you feel that there is something wrong in the picture, trust your instincts and explore further. It is always better to be over prepared, over informed than none at all. If you don’t find anything wrong then at least take comfort in the fact that you have all your boxes ticked.
Time-pressure – If a company or technician rushes you to make hasty decisions then there is a high possibility that you will go the wrong way. Decision-making should not be done in a flash; you have to weigh your options, check further and listen to your gut before signing the dotted line.
When they won’t take “No” for an answer – A good service provider should be able to listen and understand the client’s needs and concerns, if they don’t have this then they are in the wrong field of business. As a client, if your service provider does not listen to you, then they may not be the one for you. They should have an open mind to understand your concerns and be able to address it accordingly.
Hot Water Cylinder New Zealand has done numerous installations across the country already and because of this experience, we have developed a high level of competency that our competitors are finding it difficult in offering the same quality of service. To keep their reputation glowing, we make sure that our team are licensed and can take care of our client’s needs from beginning to end. We employ our own staff therefore we do not need to subcontract with others. Thus we can reassure our customers that they can put their trust in us.